Privacy Policy
Last updated: 5 November 2026
Monsoon Colour Lab (MCL) is operated by Latent Image Laboratory LLP, a limited liability partnership having its principal place of business in Mumbai – 400061, Maharashtra, India (“MCL”, “we”, “us” or “our”).
We respect the privacy of people who use our website, buy products, request services or contact us. This Privacy Policy explains how we collect, use, store, share and protect personal information in connection with monsooncolourlab.com and our operations. Where applicable law requires consent, we will seek it separately; merely visiting the website is not treated as consent to all processing.
1. Scope
This Privacy Policy applies to personal information processed through our website, customer accounts, enquiries, purchases, film processing and scanning, camera rentals, workshops, contact forms, email, telephone, messaging platforms and related business activities. Independent third-party websites and services have their own privacy practices.
2. Information We Collect
We may collect names, email addresses, telephone numbers, billing and delivery details, business details, account identifiers, order and invoice information, payment confirmations, service instructions, project specifications, rental details, correspondence, device and browser information, IP addresses, usage and diagnostic data. We may also receive information from payment, shipping and other service providers. Please do not provide sensitive information that is not needed for your request.
3. How We Use Information
We use information to respond to enquiries; provide and manage services, orders, rentals and workshops; administer accounts; process and reconcile payments; issue invoices; communicate service updates; provide support; secure and improve our systems; prevent fraud; resolve disputes; and comply with legal and accounting requirements. Promotional communications are sent only where permitted by applicable law.
4. Film Materials and Project Information
Film, digital media and project files submitted to us may contain personal or confidential information. We and authorised service partners may access, handle, process, transfer or store these materials as reasonably necessary to fulfil instructions, perform quality checks, troubleshoot problems or comply with law. Customers are responsible for having the rights and permissions needed to submit their materials and request these services. Submission does not by itself transfer ownership of creative works to us. Physical film handling, technical risks, loss, damage and service liability are addressed in applicable service terms, not this Privacy Policy.
5. Payments
Payments may be handled by third-party gateways, banks or other providers operating under their own policies. We may receive payment status, transaction identifiers, amounts and records needed for accounting and support. We do not control independent payment providers.
6. Cookies and Similar Technologies
Our website and service providers may use cookies, session identifiers, local storage and similar technologies for essential functionality, accounts, carts, security, diagnostics and performance. If non-essential analytics or advertising technologies are used, we will provide any notices and choices required by applicable law. Browser settings may allow you to restrict cookies, although some features may then stop working.
7. Sharing of Information
Where reasonably necessary, we may share information with hosting and cloud providers, technical contractors, payment providers, banks, accountants, delivery partners, film-processing or scanning partners, rental and operational partners, professional advisers, insurers and authorities where legally required or permitted. We may also disclose information in connection with a lawful business restructuring or transfer. We do not sell customer personal information to unrelated parties for their independent marketing.
8. International Processing
Some providers may process or store information outside India. Where this occurs, we will comply with applicable cross-border data-transfer requirements and restrictions.
9. Retention
We retain information for periods reasonably necessary to deliver services, maintain records, provide support, protect systems, resolve disputes and meet legal, tax and accounting obligations. When no longer needed, information may be deleted, anonymised or securely disposed of, subject to lawful retention requirements.
10. Security
We take reasonable technical, organisational and administrative steps appropriate to the information we process. No internet transmission, storage system or security measure is completely risk-free. We cannot guarantee absolute security, but this statement does not limit obligations or remedies that cannot lawfully be excluded.
11. Your Rights and Requests
Subject to applicable law, you may be entitled to information about personal data, correction or erasure, withdrawal of consent where relevant, and grievance redressal. We may request reasonable identity verification and may retain information where legally required or otherwise lawfully permitted. To submit a request, email contact@monsooncolourlab.com with the subject “Privacy Request”.
12. Marketing
Where permitted by law, we may send product, service, event or workshop updates. You may opt out of promotional messages using any unsubscribe mechanism provided or by contacting us. Essential order, account and service communications may continue.
13. Children
Our website is not primarily directed to children. If we process children’s personal data, we will comply with applicable legal requirements, including parental or guardian consent where required.
14. Third-Party Websites
Our website may link to external websites, payment platforms or social networks. We do not control their privacy practices, security or content. Please review their policies before sharing information.
15. Business Changes
If the business undergoes a merger, acquisition, restructuring, sale or other lawful transfer, relevant information may be disclosed or transferred subject to applicable law.
16. Changes to This Policy
We may update this Privacy Policy to reflect operational, technical or legal changes. Updates will be published on this page with a revised date. Where required, we will provide additional notice or obtain consent.
17. Applicable Law
This Privacy Policy is intended to operate in accordance with applicable Indian law, including relevant data-protection and information-technology requirements. Nothing in it excludes statutory rights or obligations that cannot lawfully be excluded.
18. Contact and Privacy Grievances
Latent Image Laboratory LLP
Operating as Monsoon Colour Lab
Principal place of business: Mumbai – 400061, Maharashtra, India
Operational laboratory: Unit No. 10, Gomes Industrial Estate, Andheri-Kurla Road, Behind Lathia Rubber Factory, Sakinaka, Andheri (East), Mumbai – 400072, India
Email: contact@monsooncolourlab.com
Website: monsooncolourlab.com
For a privacy enquiry or grievance, use the email subject Privacy Request.